Dollar in Cancun REQUIRES rental insurance so it turned pasado to be 5x the price of the advertised rental. Even though I have insurance through my credit card and privately, they require the insurance.
5.I return the vehicle with a full tank of vapor; I take a video of the extranjero and Interior. The attendant filled pasado the damage assessment Vencedor “all good” but missing the front license plate. He stated that it was a $50 US dollar charge. I didn’t have picture showing the plate there or not; so I signed the report stating such. I was willing to eat a 50 dollar charge. 6.I was not given a copy of the report showing “no damage” 7.I was not given a final bill. 8.They said that everything was fine and I would receive an email with the bill later. I never did. 9.My credit card was billed $606.08 vs Kayak reservation price of $110.08. 10.I am currently working with my credit card, Discover, who are doing an awesome job disputing this fraudulent bill. I also called National US customer service and was able to determine the extra charge was from a $300 (5000 Pesos) charge due to "damage". Remember I was told everything was good, no damage. Right dishonest staff. My advice is to search online to read the reviews prior to renting in Cancun. National is one of the worst. Taxis and Uber appear to be the way to go to avoid the bait and switch.
Desventajas: I genuinely like this company but looking for the location in downtown was a hot mess. The address that was given to me via email was no where to be seen on google map. Google map pointed budget at a non existence location.
Desventajas: Arriving around midnight and being hooked with the reservation they drop you off quickly at their location close to the airport.
Otra empresa que recomiendan todavía es Tulum rent a Car, pero sinceramente tendríFigura que agenciárselas foros dedicados a eso.
En avant, lo que te cobran es lo que pagas según los foristas, pues incluso no e viajado, pero bajo esa promesa, termine rentando el Auto en esa empresa.
eso si, verifiquen acertadamente el coche que les entregan y cualquier detalle que quede afianzado en la hoja de inventario fisico. Tienen buenos precios y los autos estan en perfectas condiciones, ademas de la excelente atencion del personal.
Lastimosamente como foristas no podemos hacer mucho, pero creo que debemos seguir premiando la honestidad y lealtad de empresas como Avant que al parecer no anda atrapando cliente con tarifas engañosas, seguro que la competencia se acertará cuenta de ello y empezaran a aplicar estas buenas prácticas que lo único que buscan es ofrecerle al turista un ambiente agradable
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Desventajas: This was a here complete false advertising scam. I am very disappointed with dollar and kayak for advertising a false price.
Mi hijo llego después a entregar elhoyrovehiculo y le inventan que se pasó un día y un ataque en la puerta, que les comprobó se quitó con polish y no conversar del día extra.pues no procedía, lo bueno ue. Llegamos con tiempo, pues sí no y por no perder el avión lo hubiéramos aceptado.
Desventajas: The 7-seater that we had booked in Cancun was unavailable when we got to the car rental and we were offer instead an...11-seater autobús that neither my wife not I could drive confidently given the size. We were told that a Chevy Suburban might be available "in a couple of hours" but the car had not yet been returned by previous client. This failed to instill much confidence and we asked our booking to be cancelled.
We hope that ACE will return the c.$800 that we paid for the failed rental Ganador they failed to honor their part of the contract. At this stage, we will not recommend ACE to any one considering that on top of the money already paid we had to add some insurance (despite our credit card insurance blanket) which would have made the cost comparable to what we paid at Hertz.